Customer Testimonials
My vehicle was completed and ready as promised, in three days, in a timely manner.
I will never go back unfortunately. 2 hour drive over there just to tell me someone is already going to be looking at the vehicle even after I told them I’m on the way. Once arrived the vehicle was ready however engine lights were on. I made a deal to buy it once it was fixed with my banks preapproval and was told they can’t accept it and they will finance me at a higher apr. we agreed to a cashiers check and days later when the truck was “fixed” I drove another 2 hours to get it. Another engine ... Read More DealerRater - Jul 17, 2026
The employees are always very helpful and friendly. the service dept is amazing. the cashiers were very friendly
Quick service time for oil change and tire rotation. Everyone was very respectful and professional.
They help me out. I like my kiv. The seller was nice and to the point
This is by far my most favorite car buying process. Jairo is knowledgeable about the cars, add ins, packages, and is easy to talk to. I appreciate him being so available whenever I had a question or concern. He would listen and answer my question or problem solve my concern with ease. I met Bruce, the OnStar guru who was knowledgeable about that program and very kind. I love this dealership.
Our sales men were amazing and really took the time to help get our daughter her dream car for her 18th Birthday!
Quick n easy to get a service appointment. Got my vehicle in n out in a record amount of time
My sales rep David. Not David Greer but the other David needs to work on his communication skills. The service rep David was super professional. But the sales rep David overall I would give him a D. His lack of communication and lack of response is HORRIBLE. Not sure if he has customer service experience but he can really use a refresher.
Matt Kee was awesome. He went above and beyond for us. I highly recommend him.
I had a great experience at Classic Chevrolet. The repair of my vehicle went so smooth I could not have asked for better treatment.
Marty was absolutely amazing from the beginning contact and throughout the entire process. His communication was above and beyond. I had to fly in from Louisiana to complete the process. He picked me up and made sure every aspect of my purchase was handled appropriately. He wouldn’t let me leave the dealership until my OnStar was confirmed because he knew I had a 4 1/2 hour drive home and was traveling alone. I would definitely recommend Marty and your dealership!!
Brock is the nicest man we have had sell us a vehicle. Great personality and made everything very easy and was very helpful with all of our questions. And we had a lot. Thank you again Brock!
Pleasantly surprised at the work ethic and integrity of both Brock in sales, and Conrad in Finance. In comparison with other dealerships I have dealt with in the past, I am happy to find such quality. Five stars to both.
Classic GMC is a known, trustworthy dealer of which I have already purchased a new vehicle.
Cody Williams was the best! Knowledgeable, honest, quick and straightforward! We will be returning for our next purchase for sure!
They helped me keep in my price range and took care of everything, took very good care of me
The process of buying out the lease was smooth. Hunter did a great job of helping me through the process.
Nice environment, polite people excellent service would recommend to my friends would purchase another vehicle again
Ryan and Luis were very helpful and knowledgeable when buying the 2027 Kia Telluride for our new family vehicle.
Very polite ppl, greet you soon as you inter the dealership, very hospitable, will refer other ppl,- p.s, Mrs.Amanda Johnson was very helpful and showed great generosity
Edgar was a great associate. Started out with a call and text and ended up having the truck out and everything ready by arrival and made the process easy
Bruce was GREAT! He took time out to show me how the features worked on the car and answered all my questions.
Trey was a huge help, honest and made the process go smoothly. I would be happy to buy from him again.
The service I received was great I will be back if a problem comes around again
Getting my vehicle serviced here is always a good experience. The associates are always very helpful and friendly.
I LOVE Classic Service Department. They take superior care of me and my truck. I completely trust them and would go no where else!
Great service! Everyone was extremely helpful and accommodating with the replacement of my car windshield.
Our sales person was Jenna and she was awesome! She didn’t pressure us and was so helpful. She made our purchasing process a positive experience.
As much as I hated to have to go through a Collison, I can say the staff at Classic Collison department made it a lot easier. Alex Page looked after my needs and helped me to understand what was going on.
We experienced a fast, efficient and no pressure transaction. that was very unusual from the used vehicle side.
So fat,, service has been timely, professional. Mrs Fisher in service was just wonderful and very helpful.I have no complaints about the service department.
Professional, fast service, I took care of everything by phone so I was in and out in 2 hours
Great service denzel is great good job happy with purchase will send famjly and friends
Great service. Very convenient, staff was very accomodating and took great care of my family in getting the maintenance completed on our car
It was an absolute pleasure working with David and his team, I bought a GMC 1500 AT4, nicest truck I’ve ever owned. This is the third truck I have bought from Classic, it won’t be the last. Thanks
Morgan and the team at Classic SETX were great to work with. No hassle and smooth process.
The service department is very helpful and friendly. Melissa was very nice and will ask for her next time I call for service.
Everyone was extremely nice throughout my whole experience with the service department in my vehicle was done in no time.
Service was good but I walked around outside when I couldn't take any more of the Fox News channel, it would be nice to a remote control for the customers in the service waiting area to switch the channels.
Misty took great care of my Yukon- diagnosis was supposed to take a week and I got a call 3 days later! From drop off to pick up, it was only 6 days! Thank you!!
Best car buying experience I’ve ever had. Chris and Jenna were so professional, knowledgeable, and efficient. Made the car buying experience actually enjoyable and super easy.
My salesman Braylen was helpful, quick and had a very positive attitude. Everyone at the dealership was friendly and made the buying experience easy.
Great service. Easy to work with. Would definitely buy again. Happy to keep our business local
Great experience and friendly environment. Would highly recommend to anyone and will be using this dealership in the future.
Repair seems to be what I needed. Took a week to get done and happy to find out one of my issues was under warranty. Labor charge was quite high is only dissatisfaction.
Great staff, clean wait area and quick with service. My go to place for anything car!
Jairo is the best salesperson ever. Everything was explained and went very smoothly. Couldn’t ask for a better salesman!!
Very responsive and kept me up to date with the status of my truck. Everything completed in a very timely manner.
I cannot say enough good things about my salesman Denzel. He worked hard to get me the deal I was looking for. His hard work kept me from traveling to the Houston area to buy my truck. The finance director also worked hard to get me a lower interest rate than I had anticipated! Thanks to everyone!!
Nice friendly service. Really appreciated the discount that was sent to me that I was able use.
Great Service!Thanks for delivering both cars to my home! James McNutt is a women!
Nic was a great salesman he walked us through the whole buying experience. Kelly Andrus was very helpful making sure we got the right salesperson . We will definitely be buying from Classic Kia again.
Classic has the best team ever! Easiest, no hassle purchase ever! Love me some Classic Chevrolet!
Mr. Shane. Was very knowledgeable and attentive. Also preformed with a good attitude. Took a list of things that I was looking for and the suggestion hit it all.
They help me get my first choice and salesman were patient with me. They understood I wanted to upgrade for something bigger than I had.
Matt was awesome. He helped me through the process of getting my first vehicle. I true appreciate all the help and aid this Classic Kia team gave me. Love my new car!
Everyone was so helpful and nice. the body work was complete in a timely manner
No communication with customer.. Never got invoice from them. Hung phone up on mw when tried to talk.
This was the best and easiest car deal ever. Braylen is a great guy, ask for him to get a good deal.
Oil change appt toon over 2 hours why have an appt everyone was complaining about the same thing. My truck was in finishing up status for over 1.25 hours
The salesperson Jenna was very helpful and answered all of my questions and everything was done in a timely manner
The staff really friendly. Everyone was polite. Went in to have a light bulb replaced.
Roy was blessing. Very aware of our situation and worked with us. The transaction was smooth.
My car looked great when I picked it up. Like brand new! The one issue I was not pleased with was the communication from Classic on status of my car. I called three times to get estimate of completion. All three times, no one was available and messages were not returned. The fourth call, I spoke with a person that said it would be ready that afternoon…they were cleaning/washing it. It did look fantastic. Thank you, Vivienne Kirkland
The reps are usually thorough and knowledgeable about your vehicle. However, it’s usually a long wait for service of my vehicle.
I recently purchased a Certified Pre-Owned 2025 Acura MDX from Classic Acura, and the entire experience exceeded my expectations. My salesperson, Rocky Willis, was outstanding from start to finish. He was knowledgeable, professional, and never made me feel pressured during the process.
Rocky took the time to answer all of my questions, thoroughly explain the features of the MDX, and made sure I was comfortable with every aspect of the purchase. The vehicle was exactly as represented—clean, well-prepared, and in excellent condition. The Certified Pre-Owned program gave me additional confidence in my purchase.
What impressed me most was Rocky’s ... Read More DealerRater - Jun 9, 2026
We had a wonderful experience at Classic Cadillac. Our salesman Cody Williams was so professional and easy to work with. We are happy with the deal he gave us on our car!
Even though my last oil change visit was a lengthy wait, I still maintain to say yall have the best customer services and communication skills. Continue to be great at what yall are doing for customers, it’s amazing.
Super friendly and had us ready to go when we arrived. Love the vehicle as well.
Morgan was very helpful and was not pushy in making a sell. Everyone I dealt with was friendly and willing to help.
The service lady was very helpful. Keep me up dated what was going on with my truck. Let me know if parts were on back order
Honestly, we had a very pleasant buying experience at Classic Chevrolet. The whole purchase was fast, efficient, and transparent. Highly recommend Marty, our salesperson.
Our paperwork was prepared when we got there. Our car was detailed beautifully. Anthony, Savannah, Chris and Danny were very helpful in every step of the process. They had us on our way feeling confident within one hour after arriving. The process was painless. Thanks to all of you!
Friendly and very helpful people greeted me when I arrived. And my appointment either David Greer was, as it always is, excellent. He is a professional and personal kind of guy. ThAt’s why my family have bought so many cars from him.
My salesman understood the assignment. I had only 2 request which were met without question. The process was so professionally done. All of the employees were thrilled for me as well as the salesman. The new state of the art finance room is mind blowing with the technology. Overall Classic Chevrolet Beaumont has earned a new customer for life.
The staff was great but the wait was over 2 hours and I had an appointment.
Had my truck there for warranty service,Both times it was issue with info screen, It took them a week to even look at it then order parts. Both times they kept truck for over 2 weeks.No communication from them unless I called. Since truck was drivable if they are that busy seems like you could make an appointment for them to troubleshoot instead of keeping vehicle for over 2 weeks for minor labor time.
Horrible customer service from the manger and the service lady as well. Accused me of physically damaging my own brand new vehicle.
This service department has been broken for YEARS!!!. I only visited due to a warranty issue which took 2 visits and multiple phone calls. Communication between service writers is terrible and follow up is non existent. I've driven GMC products for 50 years but will not be doing so in the future. Had to get a Service Manager involved to finally resolve.
These guy were very polite and respectful. All seemed very professional. Nice clean facilities and great service.
Need to do what they say you going do,don't sent paper, call people was rude
Had no problems with the service dept she was very helpful and it is very much appreciated
Bilal the sales person did a great job and we appreciate all he did for us? The same can not be said of the management. None of them showed there faces when we picked up the car. In addition the sales mgr did not give me the ceramic coat paperwork nor warranty! This was not stipulated when we agreed to the sales price. I only found out when I asked for the paperwork and usual package one receives for the ceramic coating. Again Bilal did a great job !!
Wonderful, no pressure buyer experience with a knowledgeable salesman. Everything was transparent and straightforward. I was very relieved.
I recently purchased a car and had a generally positive experience. Luis the salesperson was very friendly, approachable and not pushy at all. Which made the process comfortable.
There was, however, some miscommunication regarding the amount I agreed to put down, which created a bit of confusion toward the end of the process. Additionally, when trying to resolve the issue, the loan processor wasn’t very flexible and simply stated that the bank was closed since it was a Friday evening. That part felt a bit frustrating and could have been handled with more understanding or effort to find a ... Read More DealerRater - May 27, 2026
I enjoyed the car buying experience at Classic Chevy. All employees were nice, friendly and professional.
Jairo was very helpful in the whole process! I would highly recommend him as a salesperson at Classic Chevy.
The entire process was effortless, and the customer service was exceptional. I’ll definitely be returning when needing another vehicle .
Very helpful and knowledgeable. Easiest buying process that I’ve experienced. No pressure. Very good to deal with. Quick to close the deal. All around fantastic experience.
We are a repeat customer of Classic Kia. Service we have received over the last 2 1/2 years has been a positive experience. Our sales representative Matt Key has been wonderful on first and recent purchase. Manager, sales representative, service department all have done an exceptional job! It is worth the drive for the service, professionalism, and care you will receive.
I have always taken my vehicles to the dealer for service and repair. However, this particular dealership, I will no longer spend one more dollar due to the lack of customer service. It seems as though by bringing your vehicle in for service, you are disrupting them in someway
Sevice personnel was very good and answered all my questions. The waiting room was very clean. Wait time was reasonable.
Easiest buying experience me and my wife have ever had. Was worth the small trip to Beaumont to deal with Zach Chris and Danny at classic Acura.
Overall, the recent experience with the sales team was good. However, the experience with Conrad Cooper was extremely disappointing and left a very negative impression. His attitude was not helpful, and his manners and lack of professionalism made the experience worse rather than better. His customer service approach was unpleasant and unacceptable, resulting in a truly disappointing and negative experience. While the general experience was good, I would not recommend doing business with Conrad Cooper based on his conduct, lack of good manners and poor customer service.
Nic at Classic Kia is outstanding at his job! He was very specific on all of my wants and needs in a vehicle, and took that plus my monthly payment range and exceeded my expectations!
Good car dealership very respectful no worries if yu looking to buy a car this this best place to be
We are completely satisfied with everthing. Thank you for all the assistance your team gave us.
Excellent experience at Classic Chevrolet Beaumont. The process was fast, smooth, and very professional. The staff was friendly, trustworthy, and made everything easy from start to finish. Highly recommended! I highly recommend Roy
I bought a used Camry and was told it went through inspection 2 days after I start driving it, the check engine light came on and the car has a lot of noise down below including the front.breaks. I went back to tell them and I was told “we did the inspection and we cannot anticipate what will go wrong after”!
